Frequently Asked Questions

How can we help?

We accept payments on the day by cash or in advance by bank transfer or PayPal. We regret that we cannot accept cheques.
Our cleaning prices are affordable, competitive and tailored to your bespoke cleaning requirements. We provide no-obligation quotes so that you are able to make a decision in your own time before going any further.
Yes, we are! Many customers have dogs or cats and we are experienced in managing your pet whilst we clean your house. We also have specialist vacuum cleaner attachments to deal with stubborn pet hair too.
We currently cover Melton Mowbray and the surrounding areas, but please get in touch regardless and we will do our best to help.
Our usual way of working is to bring our own Method products which are environment, child and pet friendly, but we are able to use our customers’ cleaning equipment or supplies provided that these meet health and safety requirements. If you have any special requirements or requests please tell us.
Yes, we are fully insured to carry out any housework you require in the boundaries of your house. We treat your home with the utmost care. But if something is damaged or broken we will leave a note and will contact you as soon as possible. We will make every effort to have the item replaced if it cannot be repaired.
Please get in touch with us as soon as possible, ideally providing us with seven working days notice, but no less than two working days. If less than two working days are given for a cancellation you will incur a minimum fee of 50% of the clean price.
We ask you to spend a few minutes tidying where necessary. This will enable us to devote all our time to cleaning and will give you the best value for your cleaning fee.

Simply get in touch on our Contact page or give us a call on 07947 551127. We’ll be happy to help.

Are you looking for a cleaner?

Sparkle & Shine Cleaning are a professional team of experienced, friendly, trustworthy cleaners, we can assure you that you will not be disappointed with our cleaning results. To arrange your professional clean today simply get in touch.

EXPERIENCE, ENTHUSIASM & EXCELLENCE

Why choose
Sparkle & Shine?

Why choose Sparkle & Shine?

Communication & Reliability

We are dedicated to upholding a reputation for excellence and customer satisfaction in everything we do.

Safe & Eco-Friendly Products

All of our Method cleaning products are of the highest standard and both environment, child & pet friendly!

Fully Insured & DBS Checked

We are professional and highly experienced cleaners with full insurance and DBS/police checks for your safety.

Communication & Reliability

We are dedicated to upholding a reputation for excellence and customer satisfaction in everything we do.

Safe & Eco-Friendly Products

All of our Method cleaning products are of the highest standard and both environment, child & pet friendly!

Fully Insured & DBS Checked

We are professional and highly experienced cleaners with full insurance and DBS/police checks for your safety.